Articles

Contains articles for Purchasing, Procurement Cycle Management (PCM), Procurement Portal

• Resolving error 'distribution record required for tax allocation'

  Overview You are unable to amend a particular purchase order (PO) in the Procurement Portal when attempting to modify the quantity on a line item. You encounter the error message PO not modified. The ...

• Procurement Portal is Not Accessible for Any User

  Overview You may encounter an issue where the Procurement Portal in G2 is inaccessible for all users, and trying to open any function leads to it not loading.  Solution In order to resolve this issue,...

• Closing Purchase Orders with PO Number In Old Format

  Overview You are unable to change PO status from PRTD to CLSD for old Purchase Orders, with the number having an outdated format (e.g. HS24-000838, HS24-000871). These old POs were possibly raised bef...

• Can't Change the GL Posting Account for a PO Invoices Processed

  Overview You wish to change the GL posting account for a PO that has already been partially invoiced. However, you cannot do so as described in Changing a GL account on a PO with invoices processed, b...