Introducing ATLAS - Your First Step in Support ATLAS is the latest addition to our support team, designed to provide immediate, automated assistance. While our support portal has always been the go-to...
Overview This article describes the process to change the web service URL for PSP (Property Sewage Plan) form. The process will update the web service URL for a document check-in to export PSP forms t...
Overview This article briefly answers the question of whether or not Office 365 is compatible with Chameleon/Magiq. Information Yes, Office 365 is compatible with Chameleon/Magiq. ...
Overview This article describes two possible workarounds for an issue that arises when users are unable to cancel or close a Purchase Order (PO) using the PO Maintenance Program. The following error ...
Overview You may observe the following error when trying to upload an XML file via Genex in Voucher: <<Error in parsing XML file [XML file path and name]. SeePress ENTER to continue or PF16 to abort T...
You may want to download a Computron installer in .msi format to deploy it on the users' machines without assistance from the IT team. Computron does not supply MSI installer files. However, the CEF c...
Overview Users are neither able to add a Purchase Order (PO) nor delete it from the queue due to a corrupted voucher. The following screenshot is an example of a corrupted voucher. The voucher 486783...
Overview A silent install is an installation of a software program that does not require user interaction. For CEF UI, silent installation is performed using a Response file. Once a Response file is g...
Overview At times, as part of the business operations, customers might want to make a particular account or group of accounts inactive. This article explains how you can deactivate the account or grou...
Overview You may want to assign a country ID that is not already in the existing list of countries to a vendor. This article provides information on how to add a new country code to the list. Pro...